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2011 CANADIAN GAMING SUMMIT
PROGRAM-AT-A-GLANCE

 

Human Resources
iGaming
Legal & Regulatory
Marketing & Communications
Security & Surveillance

Monday, April 18 | Tuesday, April 19 | Wednesday, April 20
Monday April 18, 2011
Time
Session
Category
7:15am-4:00pm

Canadian Gaming Summit Golf Classic

11:00am-7:00pm

Canadian Gaming Summit Registration Desk Open

12:00pm-1:30pm

Charitable Gaming Conference Lunch, Welcome & Keynote

1:45pm-2:35pm
Concurrent Sessions


Poker

Real Time Customer Analytics

Sports Betting Panel

Bringing Responsible Gambling to On-Line Play

2:45pm-3:35pm
Concurrent Sessions


Beyond the Core Business of Bingo

Influencing Change for Charitable Gaming



Developing Essential Skills in the Gaming Industry (DESIGI) Project
3:45pm-4:35pm
Concurrent Sessions


Charitable Gaming Industry Development Funds – the Ontario Experience

Alberta – Personal Play Devices


Fear and Revenue in the Table Game Pit – Separating Fact from Myth & Bringing up the Bottom Line

Information Security: ISO27001 – Just another Audit or true Business Value?

6:30pm-8:30pm


Canadian Gaming Summit Opening Reception

Sponsored by:

Tuesday April 19, 2011
Time Session
Category

8:00am-7:00pm

Canadian Gaming Summit Registration Desk Open
9:00am-10:00am


Canadian Gaming Summit Opening Breakfast and Welcome

Sponsored by:
10:00am-11:00am
Plenary Session
11:00am-11:10am

Summit Coffee Break

Sponsored by:

11:10am-12:00pm
Concurrent Sessions

Joint Responsible Gaming Update, Part l
Customer Service

Validating the Validators

The BC Gaming Model Partnership that has Facilitated Business Relationships Between First Nations and BCLC


Building Your Online Gaming Platform

CFO Insights: Return on Investment
12:10pm-1:00pm
Concurrent Sessions
Joint Responsible Gaming Update, Part ll

Break Open Tickets in Ontario – New Developments and Possibilities

Understanding Our Players: The WMS Active Gambler Profile
So You Want to Build a Casino...First Nation Design Elements

Internet Gaming Behind the Scenes

Building your Online Marketing Presence
1:00pm-2:00pm


Canadian Gaming Summit Lunch on the Exhibit Floor

Sponsored by:

1:00pm-6:00pm
Canadian Gaming Summit Exhibition Open
2:00pm-3:00pm


Canadian Gaming Summit Dessert & Coffee

Sponsored by:

2:10pm-3:00pm
Concurrent Sessions
eGaming – What is happening in Ontario? Part I

Secrets to Recruiting and Sustaining a First Nations Labour Force in the Gaming Industry
Privacy Law Issues
3:10pm-4:00pm
Concurrent Sessions 		eGaming – What is happening in Ontario? Part II

Supervisor Roadmap


Examining the Importance of Branding and Media Relations in the Casino/Entertainment Industry
4:00pm-6:00pm


Delegate Cocktail Reception on the Exhibition Floor

Sponsored by:

Wednesday April 20, 2011
Time Session
Category

8:00am-6:00pm
Canadian Gaming Summit Registration Open
9:00am-10:00am


Canadian Gaming Summit Breakfast on the Exhibition Floor

Sponsored by:
9:00am-1:00pm
Canadian Gaming Summit Exhibition Open
10:10am-11:00am
Concurrent Sessions

Financing on Reserve Developments

Top Issues Faced by Casino Legal Counsel in 2010
11:10am-12:00pm
Concurrent Sessions
First Nations I-Gaming - Opportunity or Threat?

E-Gaming Security Challenges and Strategies
1:00pm-1:30pm


Canadian Gaming Summit Lunch

Sponsored by:

1:15pm-2:00pm


Canadian Gaming Summit Dessert & Coffee

Sponsored by:

1:30pm-2:30pm
Plenary Session
Lottery & Gaming Executive Roundtable
2:40pm-3:30pm
Concurrent Sessions
Build Customer Loyalty Through Social Media

Playing Smart! Strategies for Mitigating Online Risk
Land-Based and Online Gaming Regulatory Update

First Nations Gaming as a Catalyst for Local and Regional Economic Development

Operational Reviews

Who is really running your business? Hint - it is not you.
3:30pm-4:40pm
Summit Coffee Break

Sponsored by:

3:40pm-4:30pm
Concurrent Sessions

Identifying the Future: Physical Security Information Management (PSIM), The Transformation of Gaming Security and Surveillance

Examining the Ontario I-Gaming Model
Regulators and Operators - Building and Maintaining a Solid Working Relationship

Researching Players' Needs and Motivations

Building a New Entertainment Brand: How Bingo Halls Became Community Gaming Centres

Finance Transformation: The Increasing Role of Finance in the Organization
6:00pm-10:00pm
Canadian Gaming Industry Awards Reception and Charity Gala

Sponsored by:


AC Coin & Slot: Booth 613