2008 Canadian Gaming Summit


Hosted by:

Join the Ontario Charitable Gaming Association as it hosts the ninth annual charitable gaming conference. Like last years event, it will be held in conjunction with the Canadian Gaming Summit. This event focuses exclusively on the charitable gaming across Canada. This is the only event in Canada that allows all the charitable gaming industry – regulators, operators, and charities - to come together and discuss what is happening across the Charitable Gaming Industry in Canada.

Tuesday, April 29
 
6:30pm–8:30pm
Musée d’art comtemporain de Montréal
185, Sainte-Catherine Ouest
(corner Jeanne-Mance)
Montréal, Québec
H2X 3X5
Sponsored by:
 
Wednesday, April 30 (Sessions are subject to change)
Palais des congrès de Montréal
 
7:30am–9:00am
Opening Welcome and Breakfast
Sponsored by:
9:00am–10:00am
Gary Loveman, Chief Executive Officer and President of Harrah's Entertainment Inc.
Sponsored by:
Concurrent Sessions
The Charitable Gaming Conference Educational Program is sponsored by:
 
10:15am–11:00am
Progressive Link Bingo – the Quebec Experience (English)
The Société des bingos du Québec (SBQ), a subsidiary of Loto-Québec, celebrated its 10th anniversary in December 2007. Over a 10-year period, a $100 million has been handed over to hundreds of NPO bingo licence owners. Despite of the attendance decrease in Quebec, the link bingo is increasing. How do we explain this success?

Speakers:
Jacinte Didier, Directrice, ventes et marketing, Société des bingos du Québec;
Benoit Casaubon, Directeur des technologies de l’information, IT Director, Société des bingos du Québec
 
10:15am–11:00am
Industry Funds – Benefits
Ontario has had a Break Open Ticket Development Fund for a number of years and has recently introduced a Bingo Development Fund. How are these funds structured? What has been accomplished to date? What are the benefits and can they be useful in other jurisdictions?

Speakers:
Peter McMahon, CEO, Commercial Gaming Association (Ontario);
Lynn Cassidy, Executive Director, Ontario Charitable Gaming Association;
Sam Goodwin, Policy Government Relations, Ontario Charitable Gaming Association
 
11:00am–11:30am
Charitable Gaming Conference Coffee Break
Sponsored by:
Concurrent Sessions
11:30am–12:15pm
Customer Service
Effective customer service is an integral part of a successful business and differentiates it from other businesses. In the bingo industry, customer service has not always been a focus. With the launch of the revitalization of bingo in Ontario, there has been a focus on customer service training particularly with charitable organizations. Learn about this successful training program.

Speakers:
Richard Schwar, Field Coordinator, Ontario Charitable Gaming Association
 
11:30am–12:15pm
Nova Scotia: Community Casino Nights
Lights, Camera, Auction! Nova Scotia Gaming Corporation is helping a variety of charities across Nova Scotia to improve their charitable fundraising efforts. Specifically, Nova Scotia Gaming Corporation’s Community Casino Nights initiative provides groups with expertise, networking opportunities and in-kind support to help them with their Monte Carlo fundraisers (a licensed form of charitable gaming which includes play money, games of chance and usually an auction). Learn about NSGC’s Charitable Sector Support Program and its success to date.

Speaker:
Kellie Manning, Manager, Strategic Initiatives, Nova Scotia Gaming Corporation
This Session
Sponsored by:
12:30pm–1:45pm
Lunch & Trade Show
 
Concurrent Sessions
1:45pm–2:45pm
Promoting Your Charity
One of the guiding principles of charitable gaming is that it is the funds raised are used for charitable purposes in the local community. Generally, charities and non-profits have not been very good at promoting the good work and benefits that they provide to the community. Attend this session to learn how to effectively promote your organization and the good deeds supported by charitable gaming.

Speaker:
Richard Schwar, Field Coordinator, Ontario Charitable Gaming Association
 
1:45pm–2:45pm
Break Open Tickets - Trends and Growth
With the introduction of seal cards and bingo event tickets in bingo halls, there has been extensive growth in this sector of the Ontario marketplace. With the planned introduction of seal cards, further growth is anticipated. Both Ontario and Texas have seen impressive results.

Speaker:
Rick Sleaver, Director of Regulatory Affairs, Arrow Games/Bazaar & Novelty Ltd.
 
Concurrent Sessions
2:45pm–3:30pm Marketing and Promotion
Marketing and promotion is a continuous process for successful businesses. In general, the charitable business has not focused on marketing and promotion to drive business. Attend this session to discuss how to develop and implement a marketing campaign? What are promotions and how can they be utilized? What are the benefits of cross-promotion? Can campaigns be measured? How do you learn both from our successes and failures?

Speaker:
Elaine McDougall, Account Director, DRAFTFCB
 
2:45pm–3:30pm New Bingo Rules – Quebec (Part 1)
New bingo rules have been developed for the Quebec bingo marketplace and they will be implemented on June 1, 2008. Attend this session and find out about these changes.

Speakers:
M. François Côté, Secrétaire, Régie des alcools, des courses et des jeux;
M. Denis Racicot, Président, Régie des alcools, des courses et des jeux
 
3:30pm–3:45pm
Charitable Gaming Conference Coffee Break
Sponsored by:
Concurrent Sessions
3:45pm–4:30pm
British Columbia - Poker Initiative
Recently, British Columbia has introduced Poker to their charitable gaming mix. What are the results to date of this initiative?

Speakers:
Ursula Cowland, Director, Licensing and Grants Division British Columbia Gaming Policy and Enforcement Branch, Ministry of Public Safety and Solicitor General
 
3:45pm–4:30pm
New Bingo Rules – Quebec (Part 2)
This session continues from New Bingo Rules – Quebec (Part 1).

Speakers:
M. François Côté, Secrétaire, Régie des alcools, des courses et des jeux.
M. Denis Racicot, Président, Régie des alcools, des courses et des jeux
 
4:30pm–5:30pm
Charitable Gaming Networking Reception
Sponsored by:

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