"Where the Canadian Gaming Industry Meets"
The theme for the 2020 Canadian Gaming Summit is “Transforming the Customer Experience”. All Summit education sessions will be designed to deliver a wide range of different perspectives, ideas, and approaches on numerous topics that impact the ever-changing gaming industry landscape. Our ultimate education program goals are to identify the big issues, deliver excellent content through industry-recognized presenters, and ensure that our industry is positioned to embrace these changes for success.
For 2020, the Summit has made it much easier for our valued delegates to attend their preferred sessions. We have created a more intimate overall setting with less session overlap as the majority of the sessions will occur inside our education theatres positioned in the main hall at the Metro Toronto Convention Centre (MTCC). The main hall will also be the location of all other planned Summit activities including; trade show floor exhibits, meals, keynote and plenary presentations, roundtable discussions, breaks, networking receptions, delegate meeting zones, and more.
Please note that the education sessions occurring inside the main floor education theatres will be delivered in shorter increments with ample time for Q&A sessions. This compacted schedule will provide delegates with more time to interact with our valued exhibitors as well as their industry peers.
Keeping in line with our customer-oriented theme, the 2020 Summit education program will feature presentations by leading experts on patron marketing, iGaming, sports betting, new technologies, casino/online integration, loyalty/rewards, mobile gaming, lottery, data/analytics, regulatory and legal, finance, community gaming, and more.
Explore the 2019 Educational Program: