"Where the Canadian Gaming Industry Meets"
The theme for the 2020 Canadian Gaming Summit is “Transforming the Customer Experience”, and we incorporated a 360-degree view of the topics that were discussed to ensure that we considered all angles.
The Summit welcomed different perspectives, ideas, and approaches as we tackled the big issues to ensure that our industry is positioned to embrace the changes it needs to succeed.
The Canadian Gaming Summit takes great pride in its overall education program and consistently delivers the industry’s most pressing issues presented by industry leaders. For 2020, the Summit will take a deeper dive into a number of timely topics and will also create a new and unique way for them to be delivered. To make it easier on our valued delegates and to create a more intimate overall setting with less session overlap, the majority of the sessions in 2020 will occur inside our education theatres set up in the main hall at the Metro Toronto Convention Centre (MTCC). The main hall will also be the location of all other planned Summit activities including; trade show floor/exhibits, meals, keynote and plenary presentations, roundtable discussions, breaks, networking receptions, delegate meeting zones, and more.
Please note that the education sessions occurring inside the main floor education theatres will be delivered in increments of 30 minutes/per + a 5-minute Q&A . This shorter time allotment will allow for more condensed presentations which will open up more time for delegates to interact with our valued exhibitors as well as their industry peers.
Keeping the focus on the customer in mind, the 2020 Summit education program will feature presentations by leading experts on iGaming, sports betting, new technologies, casino/online integration, loyalty/rewards, mobile gaming, lottery, data/analytics, regulatory and legal, finance, and charitable gaming, among others.
Explore the 2019 Educational Program: