"Where the Canadian Gaming Industry Meets"

Webinar Series/Educational Program

2021 Canadian Gaming Summit and Summit Webinar Series Education Program:

The Canadian Gaming Summit is proudly co-owned and produced by the Canadian Gaming Association (CGA) and MediaEdge Communications. The Summit delivers interaction with senior-level decision makers from across Canada and beyond.

Our attending delegates represent all gaming sectors and disciplines including provincial lottery and gaming corporations, private operators, casinos, racetracks, racinos, community gaming/bingo, First Nations, gaming regulatory agencies, legal, finance, procurement, security & surveillance, HR, responsible gaming, IT, marketing and much more.

Although we will miss the face-to-face interaction and networking that the Summit is known for, we are looking forward to our 2021 virtual Summit and Summit Webinar Series and to re-connecting with the Canadian gaming industry. We are proud of the education program that we have developed for 2021 which is based on industry feedback and the preferred ways to deliver virtual content.

2021 Canadian Gaming Summit and Summit Webinar Series Education Program:


2021 Canadian Gaming Summit Webinar Series:

April 6, 2021 – 1:00pm to 1:45pm EST

Investing in Success with the CGA Academy

Watch the Webinar


May 4, 2021 - 1:00pm to 1:45pm EST

Operate with Increased Revenue in a Post-COVID World

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May 18, 2021 - 1:00pm to 1:45pm EST

US Casino Lessons Learned from the COVID-19 Pandemic

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June 1, 2021 - 1:00pm EST

Live and kicking in Canada: Why in-game betting and hockey will be key battlegrounds

Watch the Webinar


2021 Canadian Gaming Summit – June 9-10 (virtual)

June 9, 2021 (all times are EST):

June 9, 2021 / 12:00 to 12:45pm

Watch: Opening Keynote - Lottery Corporation CEO Roundtable


Manny Atwal, President & CEO, Manitoba Liquor & Lotteries, and Duncan Hannay, President & CEO, Ontario Lottery & Gaming Corporation, both joined their respective lottery corporations in the last year. They will discuss the impacts COVID has had on their industry, the shift in demand for product, and their focus going forward.


June 9, 2021 / 12:45pm to 1:00pm

Watch: Supplier Technology Session: Cashless Technology

There has recently been increasing demand for cashless gaming technologies as operators look to provide greater convenience to players gaming experience. IGT will illuminate how casino operators across Canada can leverage the Company’s cashless technology portfolio to engage players, differentiate their offerings, and maximize the opportunities of today and the future. IGT will also provide perspective on considerations that all operators should make when selecting a cashless gaming technology partner. 

June 9, 2021 / 1:00pm to 1:30pm

Watch: Education Session: Cashless Wagering Implementation - An Everi/Chickasaw Nation WinStar World Casino Case Study

Cashless wagering and digital wallets are being installed in casinos across the US as operators look to provide their customers with a flexible, cost-effective, and secure payment method on the gaming floor while dealing with the heightened importance of touchless payments as casinos re-open during COVID. This case study will walk through a land-based casino implementation of Everi’s WinStar Wallet at the Chickasaw Nation’s WinStar World Casino and discuss the options and opportunities available to Canadian casinos.

June 9, 2021 / 1:30pm to 1:45pm

Watch: Supplier Technology Session: Building a future-proof payments infrastructure

Fireside chat with Neil Erlick, Chief Corporate Development Officer at Nuvei

In this intimate conversation, Neil shares his insights on the evolving regulatory and compliance landscape and the inherent role of payments as a key driver for business growth. Drawing on over two decades of iGaming payments experience Neil reveals how leading operators leverage payment technology to continually achieve high approval rates, smooth payment journeys and increase player retention.

June 9, 2021 / 1:45pm to 2:15pm

Watch: Taking Charge of Change: AML and Canada’s Gaming Industry


Join Jean-Francois Lefebvre, Derek Ramm and Stuart Walker and learn about the changing landscape of anti-money laundering (AML) measures in Canada's gaming industry.  The discussion will include an overview of recent federal regulatory amendments, AML in the context of single-event sports betting and Ontario's new iGaming market, and how casino and iGaming organizations can take charge of these changes.


June 9, 2021 / 2:15pm to 2:30pm

Watch: Supplier Technology Session: An overview of single-game sports wagering – from odds to risk

Canada is edging ever closer to legalizing single-event sports betting. In this engaging session, Kambi’s Head of Pre-Sales Solutions, James Letchford, digests the expertise needed to offer a compelling single-game sports wagering product and how Kambi empowers its market-leading operators to succeed.

June 9, 2021 / 2:30 to 3:00pm

Watch: Education Session: Launching a Successful Land-Based Sportsbook with Top-Tier Data Feeds

Canada is on the verge of legalizing single-game sports betting and operators are anxiously awaiting the parliament’s decision. If and when sports betting is expanded, what do operators need to know about establishing a land-based sportsbook with top-tier data feeds? Join IGT’s Senior Director of Business Development, PlaySports Vik Shrestha as he chats with CEO of SportsIQ Omer Dor about how the two companies work together to offer players the best possible data and odds, ultimately enhancing the player experience. Together, they will offer perspectives on the many benefits that a turnkey sports betting solution can offer lotteries and commercial and tribal casinos of all sizes, and the data feeds that pull it all together.

June 9, 2021 / 3:00pm to 3:45pm

Watch: Closing Keynote - AGCO Update on Ontario’s iGaming Model

Ontario is about to become the first Canadian province to license and regulate the offshore online gaming industry and provide an open, competitive, and safe market. The Alcohol and Gaming Commission of Ontario (AGCO) will be responsible for both regulating operators and conducting and managing the activity.



June 9, 2021 / 3:45pm to 4:30pm

Day 1 – Virtual Networking Reception


June 10, 2021 (all times are EST):

June 10, 2021 / 12:00 to 12:45pm

Watch: Opening Keynote - In Conversation with John Levy and Johnny Aitken

With legal single-event wagering coming closer to being a reality than ever before, Moderator Mark Silver, Founder of The Parleh will host a conversation with the CEO’s of the TheScore and PointsBet about what lessons can we learn from two sports book CEOs with US experience about how to successfully enter new markets, what wagering frequency and volume they anticipate from the average Canadian sports bettor, and what opportunities exist to leverage Canadian sports broadcasters.


June 10, 2021 / 12:45pm to 1:00pm

Watch: Supplier Technology Session: Everi’s Loyalty Platform

Everi’s award-winning loyalty platform, Trilogy™, represents a critical bridge between its operator-centric financial technology solutions and its player-centric gaming solutions. Our enrollment and promotional kiosks, as well as the mobile app, are powered by an intuitive, state-of-the-art loyalty control panels that allows you to extend your brand beyond the casino floor. Trilogy Enroll is the first stop for player engagement and opt in strategy for marketing and operations as it allows customers to enroll in players club or reprints for those already active. Trilogy Engage focuses on increasing customer interaction and engagement to inform, educate, redeem and reward patrons though our promotional kiosks. Trilogy Go brings the emerging ecosystem of mobile and allows customers to use a second screen of Everi Products, including Loyalty and Cash Access. The Go platform increases interaction with players with immediate notifications and convenience using multiple modules. These three key products are uniquely designed to engage new and returning players and provide a premium experience that follows them across the casino floor and beyond.

June 10, 2021 / 1:00pm to 1:30pm

Watch: Education Session: Integrating Online & Land-Based Gaming

COVID showed the importance of having products and services available online and the gaming industry is no different. Some of the most successful jurisdictions have embraced online gambling and its complimentary (not competitive) effect on existing land-based casinos.

June 10, 2021 / 1:30pm to 1:45pm

Watch: Supplier Technology Session: The iGaming Academy (IGA) provides compliance, job skills and workplace training for land-based and online suppliers and operators in the gaming industry

The IGA helps casino, sports betting and lottery operators meet their regulatory compliance responsibilities for all of the jurisdictions they do business. Our interactive online training is the most effective way to train employees for both land-based and online settings. Courses are completed entirely online, with employers receiving full progress and analytics reports as well as proof of compliance.


Through a partnership with the Canadian Gaming Association, the IGA is powering the CGA Academy providing Canada specific courses which are kept continually up to date and can be customized for your companies needs. Courses include Online Sportsbook Management, Introduction to iGaming and Responsible Gaming and Anti-money Laundering for both online and land-based operations.

June 10, 2021 / 1:45pm to 2:15pm

Watch: Education Session: eSports & Sports Betting

Esports is reaching a new, ever-expanding audience that isn’t as interested in traditional sports or gambling. It also offers multiple betting opportunities thanks to international competitions and a constant stream of new games. What are the market opportunities in Canada and how are operators likely to reach their potential audiences?

June 10, 2021 / 2:15pm to 2:30pm

Watch: Supplier Technology Session: Smart Cash Connectivity Solutions

Learn how Smart Cash Connectivity Solutions can help transition your casino and VLT players from cash to cashless all while lowering your operational costs and improving payment security.  Cashless wagering shouldn’t be seen as the end of cash in gaming. Instead, cashless wagering systems can be brought in alongside existing cash-driven operations, giving players and operators more options, more flexibility, and a more modern gaming experience for all.   For casino and VLT operators looking to make the move to cashless, it’s not an all-or-nothing proposition.  Bet Rite Inc. & Crane Payment Innovations (CPI) will share how enabling live data improves operational efficiency and payment security in both a cash and cashless world whether on the casino floor or distributed gaming operation.

June 10, 2021 / 2:30pm to 3:00pm

Watch: Regulating Single-Event Sport Wagering in Canada

Bill C-218 which will legalize single-event sports wagering in Canada for the first time in history, is headed to the Senate. As provinces start to prepare, one big question is what will the regulations look like? Most provinces will adopt GLI Standard 33 however Canada has a handful of requirements that are specific to how wagering activities will be offered. Representatives from the CGA’s Regulatory Innovation Committee will discuss what to expect as provinces open up to this new form of betting.

June 10, 2021 / 3:00pm to 3:45pm

Closing Keynote: The Bet the Leagues are Making

Representatives from 3 of the most prominent professional sports leagues in Canada discuss their perspectives on legalized sports betting. What impact will legalization in Canada have on the league’s approach to branding, fan experiences, broadcast partnerships and content across the country. What have they learned so far from their experiences as sports betting has begun to roll out in the U.S. and how similar will the Canadian market be? Want to bet this will be a lively panel discussion?

June 10, 2021 / 3:45pm to 4:30pm

Day 2 – Virtual Networking Reception


Customer Experience