"Where the Canadian Gaming Industry Meets"


Tuesday, June 19, 2018


10:25am – 11:10am

The In-Room Technology Revolution and How it Will Impact Your Guests

Ballroom B

Technology has entered the guest room and everyone needs to be ready to respond to these trends. Voice command and remote access from your smartphone is everywhere, from ordering room service to controlling the temperature with tablets. Hospitality TVs are almost a standard and the option of having robots bring towels to a room is real. Guests will have less opportunity to interface with your staff, so it's critical to know what and how to implement these emerging technologies.



Samantha Urban - CEO, Urban Translations

10:25am – 11:10am

Enabling Digital Transformation in an Omni-Channel World

Ballroom A


Digital transformation is a popular topic as Operators prepare to offer content across channels to appeal to a broad base of players.  This topic will cover the digital transformation undertaken by ALC in partnership with Scientific Games.  Areas of focus are preparation, execution and ultimately how to engage players in an omni-channel world



Walt Eisele - SVP and CTO Lottery, Scientific Games

Byron Bridger - Director of Marketing, ALC

11:15am - 12:00pm

Facial Recognition for Hospitality and Physical Secuirty

Ballroom B


From our personal devices to social media websites profiling their users. Facial recognition is becoming more prevalent in everyday life.  In the session we’ll cover how accurate is facial recognition today, how to mitigate false positives.  Real-time surveillance vs still image database look ups.  Where can I deploy facial recognition for physical security and customer engagement to take advantage of the technology today.
Jason Zartman - Solution Development/Product Manager, NEC Corporation

Don Stewart - VP GM, NEC Canada

3:05pm - 3:50pm

How to Build a Culture That Embraces Innovation: Lessons From the Frontlines

Ballroom A


Companies today talk about being innovative but few are actually able to build a culture that embraces and encourages innovation. This plenary will explore how Atlantic Lottery Corporation, British Columbia Lottery Corporation, Foxwoods Resort Casino and Aristocrat Technologies are working to build and foster innovation. We will explore the challenges, opportunities, and success that these organizations experienced on their respective journeys.  



Paul Burns, President & CEO Canadian Gaming Association



Betsy Dickenson - Director Advanced Products, Aristocrat Technologies

Cameron Adams - Director E-Gaming & Digital Experience  BCLC

Byron Bridger - Director Marketing, Atlantic Lottery Corporation

Jennifer Johnson - Vice President Loyalty Marketing Foxwoods Casino Resort

3:05pm - 3:50pm

Presented by Global Gaming Women: How Collaboration Leverages the Opportunities Technology Brings to Casino Operations

Theatre A

Panelists from various roles will discuss their various challenges and opportunities in implementing technology-related programs and products and collectively discuss why it is critical to have collaboration from all groups for maximum results. 


Helen MacMillan - Board Member of Global Gaming Women


Carrie Kormos - SVP, Marketing - Gateway Casinos and Entertainment

Karen Gray - Director, Corporate Marketing and Engangment, BCLC

3:55pm - 4:40pm

The Blockchain Revolution and You

Ballroom B

What is blockchain? Why is it important to the Gaming Industry? How will it impact financial transactions, compliance, regulation and responsible gaming? Who is doing what right now and who is leading this revolution? Is blockchain different from cryptocurrency? This conference aims to demystify blockchain and state the case for grasping the essential of the greatest technology revolution since Internet. There are things to avoid and be wary of as well as tremendous advantages to ponder on.


Earle Hall - Chair, Gaming Standards Association Blockchain Committee

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Wednesday, June 20, 2018

10:45am - 11:30am

Connecting the Guest Experience Across a Gaming Enterprise

Ballroom B


The guest experience in a gaming ecosystem is disjointed, as patron may engage with your F&B, retail, nightlife, and hotel offerings in one manner, and with your gaming offerings, whether in person or digitally, completely differently.  In this session, hear from our panelists on how gaming operators are leveraging the latest in payments, loyalty, facial recognition, and machine learning to unify the guest experience and drive your patrons seamlessly between gaming and non-gaming experience.
Omer Sattar - Co-Founder and Executive Vice President,  NRT Sightline Payments

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2021 Canadian Gaming Summit Sponsors


Official Publication of the Canadian Gaming Summit
Canadian Gaming Business
Canadian Gaming Summit Proudly Produced by:
Canadian Gaming Association
Contact Us for General Inquiries or Sponsorship Opportunities
Chuck Nervick
Senior Vice President
Brad Moore
Show Operations
Paul Burns 
President & CEO
Canadian Gaming Association

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