"Where the Canadian Gaming Industry Meets"

INDUSTRY FORUM

We would like to thank the many prominent industry experts who addressed a broad range of relevant topics during the 2019 Summit Industry Forum sessions.

Wednesday, June 19, 2019

Cashless Wagering: How to Pay to Play – Part I

Salon 8 | 10:15 am – 11:05 am

 

A recent survey found that 63% of Canadians hardly or rarely carry cash and only 12% of point-of-sale transactions are done with cash. By 2030, cash will account for just 10% of all money spent. Canada’s gaming industry needs to prepare for this shift in customer preferences.

 

If you’ve used Apple Pay then you’ve already experienced e-banking via a mobile wallet, and new payment methods will continue to be launched to provide a more convenient and immersive customer experience. Cashless wagering is gaining attention given the industry’s desire to offer alternative payment methods and make gaming attractive to a demographic that is already very familiar with cashless transactions.

 

This topic will be examined in two parts. The first panel will focus on what Canadian casinos can learn from the experiences in other jurisdictions, and what technologies are currently available and how are they being used.

 

The second panel will examine our regulatory environment alongside AML and RG considerations, which are important drivers that must be considered when discussing this new payment method.

 

What You Will Hear

  • How changing consumer preferences are driving technological changes

  • New technologies in use in other jurisdictions and how they are being implemented

  • What Canadian casinos should do to prepare for adopting cashless wagering

  • The views of a Canadian regulator

  • What AML and RG issues need to be considered

 

Speakers:

  • Niaz Nejad, COO, AGLC (Moderator) | Bio

  • Darren Simmons, EVP, FinTech Business Leader, Everi

  • Byron Bridger, Director Business Development, Scientific Games

  • Mandi Hart, SVP Client Success, Sightline Payments, LLC

How to Set up a Sportsbook in Canada* (*When our Federal Government Lets Us)

Salon 9 | 10:15 am – 11:05 am

US states are wasting little time passing legislation to open sports books now that it is legal for them to do so, and professional leagues are developing technologies that will give them data for new betting opportunities. This is where the sports wagering experience is going. As we wait for Canada’s federal government to act, what lessons can Canadian gaming operators learn from land-based casinos, online operators, and the professional leagues, so that they can hit the ground running when our time comes?

What You Will Hear

  • Key considerations when it comes to setting up a sportsbook, both bricks-and-mortar and online, from the perspective of the casino operator

  • What you need to know about the fan experience and expectations

  • The expectations of professional leagues

 

Speakers:

  • Danielle Bush, Partner, Miller Thomson LLP (Moderator) | Bio

  • Benjie Levy, President & COO, theScore | Bio

  • Geoff Smith, Managing Director - Operations, Century Casinos Alberta

  • Bruce Caughill, Gaming Industry Consultant (former General Counsel, Fallsview Casino)

Cashless Wagering: How to Pay to Play – Part II

Salon 8 | 11:30 am – 12:20 pm

 

A recent survey found that 63% of Canadians hardly or rarely carry cash and only 12% of point-of-sale transactions are done with cash. By 2030, cash will account for just 10% of all money spent. Canada’s gaming industry needs to prepare for this shift in customer preferences.

 

If you’ve used Apple Pay then you’ve already experienced e-banking via a mobile wallet, and new payment methods will continue to be launched to provide a more convenient and immersive customer experience. Cashless wagering is gaining attention given the industry’s desire to offer alternative payment methods and make gaming attractive to a demographic that is already very familiar with cashless transactions.

 

This topic will be examined in two parts. The first panel will focus on what Canadian casinos can learn from the experiences in other jurisdictions, and what technologies are currently available and how are they being used.

 

The second panel will examine our regulatory environment alongside AML and RG considerations, which are important drivers that must be considered when discussing this new payment method.

 

What You Will Hear

  • How changing consumer preferences are driving technological changes

  • New technologies in use in other jurisdictions and how they are being implemented

  • What Canadian casinos should do to prepare for adopting cashless wagering

  • The views of a Canadian regulator

  • What AML and RG issues need to be considered

 

Speakers:

  • Craig Slater, General Counsel, AGCO (Moderator) | Bio

  • Derek Ramm, Vice-President, MT>Play

  • Jamie Wiebe, Ph.D. – Director, Player Health, BCLC | Bio

Esports: Why it Matters to Canadian Casinos

Salon 9 | 11:30 am – 12:20 pm

 

The world of competitive Esports is a fast-growing international industry with millions of fans and billions of dollars in prizes. Sponsorships, streaming services, dedicated venues and live events have turned casual gamers into serious stars who can sometimes rake in seven-figure earnings, massive brand endorsements, and millions of fans. As Canadian casinos look to attract new customers and revenue streams, Esports may offer an attractive option.

What You Will Hear

  • Why the casino industry is betting on Esports - how big is the market?

  • Case studies on the evolution of Esports venues in Las Vegas casinos: Downtown Grand to HyperX Esports arena to the Wall at Rio

  • Are there other compatible technologies and experiences to consider, e.g., virtual reality, skill-based gaming, sports book?

  • What Canadian casinos can offer to bring these fans into their facilities

 

Speakers:

  • Peter Czegledy, Partner, Aird & Berlis LLP (Moderator) | Bio

  • Robert Rippee, Director, Hospitality Innovation Lab & Director, eSports Lab at the International Gaming Institute, University of Nevada, Las Vegas | Bio

AML: A Strong Path Forward

Salon 8 | 1:30 pm – 2:20 pm

Money laundering in British Columbia has become a top issue for the federal and provincial governments and also for the Canadian gaming industry. This panel will provide a wide-ranging examination of the money-laundering challenges being faced both in BC and the gaming industry as a whole, and also discuss the AML path forward.

What You Will Hear

  • Additional information and context on the money laundering issue in BC, including the latest on the special reports commissioned by the BC Attorney General

  • Discuss FINTRAC’s new guidance, approach to AMPs, and any new developments regarding AML regulations

  • Discuss the challenges in creating policy to conform to federal requirements and rolling it out to private casino operators

Speakers:
 

  • Derek Ramm, Vice President, MT>Play (Moderator) | Bio

  • Gary Beam, Director of Investigations, AGLC | Bio

  • Murray Duggar, Regional Director Western Office, FINTRAC | Presentation (PDF) Bio

  • Peter German, Author, DIRTY MONEY - An Independent Review of Money Laundering in Lower Mainland Casinos | Presentation (PDF) Bio

Global Gaming Women Presents: Invest in Yourself

Salon 9 | 1:30 pm – 2:20 pm

Global Gaming Women supports, inspires and influences the development of women in the Gaming Industry. One of the most important investments you may ever make for your career and your personal life is an investment in yourself. Investing in you will help you determine your course. 

 

What you will hear:

  • Where to start: setting goals, staying the course, trust yourself

  • When to start: NOW is a good time

  • What are these investments? It can take little or no financial investment at all

  • What does success look like?

Speakers
 

  • ​Helen MacMillan, Founder & Principal Advisor, All-In Gaming & Hospitality Advisory Group Inc. (Moderator) | Presentation (PDF) Bio

  • Carrie Kormos, Chief Marketing and Communications Officer, Gateway Casinos & Entertainment | Bio

  • Niaz Nejad, COO, AGLC | Bio

An Overview of Skill-Based Gaming

Salon 9 | 2:30 pm – 3:20 pm

Skill-based gaming is a widely popular and entertaining form of gaming, but as skill-based products find their way into the play-for-money world of casinos, what should the Canadian gaming industry know? Who plays these games? Do they have a place in provincial VLT networks? If they are pure skill, do they need to be licensed? This panel will examine the emergence of skill-based games in Canada.

What You Will Hear

  • How skill-based games different from games of chance

  • How skill-based games fit into our current gaming system given their similarity to slot machines

  • The various legal issues that policy makers, legislators, and regulators must consider when implementing skill-based gaming in their jurisdictions

 

Speakers:

  • Blaine Graboyes, CEO, GameCo | Bio

  • Don Bourgeois, Principal, Gaming Regulation Group | Bio

  • Marcus Yoder, VP, Regulated Markets Business Development, Gamblit | Bio

  • Shelley White, CEO, Responsible Gaming Council | Bio

The Future of Casino Incentives: Top 5 Innovations to Expect

Salon 8 | 2:30 pm – 3:20 pm

 

This presentation will be a lively overview of how casinos of all sizes have been succeeding -- and failing -- to create the next generation of incentives to inspire patrons to visit and engage in commerce. The session will explore five interesting innovations that are shifting how gaming companies influence patron and employee behavior in responsible, enjoyable, and profitable ways. Come learn how casino marketers and casino HR executives will more effectively stand out from the crowd in the near future.

What You Will Hear

  • How incentives will become easier to use and more appealing to a broader demographic

  • What makes certain casinos more psychologically compelling than others

  • How the design and delivery of casino offers and rewards will change

  • How savvy casinos can get ahead of the competition and the best ways to track ROI

 

Speaker:

  • Diran Kludjian, Executive Vice President of Sales, NRT

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Thursday, June 20, 2019

The Great Summit Debate

Salon 8 | 11:15 am – 12:05 pm

 

Canada’s provincial governments have been stewards of Canada’s gaming industry for more than 30 years, nurturing the growth of an industry that now supports over 180,000 jobs in hundreds of communities across Canada, and provides billions of dollars in revenue to governments, charities and First Nations.

 

These are significant achievements under the antiquated provisions of Canada’s existing Criminal Code, but will this arrangement continue to serve the best interests of Canada’s gaming industry over the next 30 years?

 

The Canadian Gaming Summit Great Debate: Be it resolved that Canada’s gaming industry would be better served with provincial governments having absolute jurisdiction over gaming laws in Canada.

Moderator:

  • Paul Burns, President & CEO, Canadian Gaming Association

Speakers:

  • Kevin J. Weber, Partner, Dickinson Wright

  • Larry Flynn, President, 2 Vice Advice Inc and The O'Flynn Group of Companies Inc. | Bio

  • Michael Lipton, Senior Partner, Dickinson Wright LLP, Head, Canadian Gaming Law Group | Bio

  • Patrick Harris, Vice-President — Government Relations, Rubicon Strategy | Bio

Exploring Emerging Technologies

Salon 9 | 11:15 am – 12:05 pm

 

Blockchain, AI, and cryptocurrency technologies are widely discussed these days, but what do they mean for Canada’s gaming industry? Canadian innovators who have developed gaming applications using these emerging technologies will discuss possible future applications and examine the pros, cons, and risks that will have to be managed to adopt them.

What You Will Hear

  • Existing regulatory requirements and how they may be adapted or pose a barrier to entry

  • How can these technologies enhance or hinder the gaming industry?

  • The most practical or immediate applications

 

Speakers:

  • Salim L. Adatia, VP, iGaming & Canadian Services, GLI (Moderator) | Bio

  • Sam Chandola, Director, Casino Hour | Presentation (PDF) Bio

  • Stasi Baran, PhD, COO, nQube | Bio

The Gaming Experience in 2025

Innovation Stage (Summit Marketplace) | 12:10 pm – 1:00 pm

Over the last day-and-a-half we have explored and discussed a large number of topics ranging from new payment methods to technologies and products that could change the way we offer gaming. Now we are going to bring it all together: if you think ahead to 2025, what will the gaming experience look like?

What You Will Hear

  • Advancements in floor design/equipment or other entertainment offerings

  • Trends that will shape casino design

  • What will the customer of the future look like – what will be their preferences for games and entertainment?

 

Speakers:

  • Robert Rippee, Director, Hospitality Innovation Lab & Director, eSports Lab at the International Gaming Institute, University of Nevada, Las Vegas (Moderator) | Bio

  • Blaine Graboyes, CEO, GameCO, The Video Game Casino | Bio

  • Michael Vickerman, General Manager, Starlight Casino Edmonton

  • Michael Dominelli, President, NRT Technology Corp

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Contact Us for General Inquiries or Exhibiting/Sponsorship Opportunities
Chuck Nervick
Senior Vice President
416-512-8186 ext. 227
chuckn@mediaedge.ca
Cara D'Souza
Marketing & Show Operations Coordinator
416-512-8186 ext. 214
carad@mediaedge.ca
Paul Burns 
President & CEO
Canadian Gaming Association
416-304-6870 

pburns@canadiangaming.ca